Other resons

We want you to be happy with your Device. If you are unhappy with your purchase, we want to know the reason why?

Please complete one of the following return forms:

1. Photosensitivity

If you purchased one of our devices and carried out a photosensitivity test and your skin felt HOT or uncomfortable then you must STOP using the device immediately and return the device to us within 30 calendar days of the purchase date.

  • Your item must be in the original packaging.
  • Your item must have no physical signs of continued use
  • You must complete this form and enclose it with the items you are returning.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

  • 4004-T3: Rev 1.0

    Photosensitivity returns form

    Please complete the following:

    * Required field


    Product Information

    I confirm that I have read and agreed to the Privacy Policy including as to how my personal data may be collected and used by the Natural Face Lift Company as set out in the Privacy Policy*

2. Have you had a reaction using our device?

Immediately after treatment your skin may appear red, but your skin should return to normal within 1-2 hours. Temporary headaches immediately following the light treatment may occur. Headaches can be treated with an appropriate pain killer and rehydration.

If you have experienced any other symptom other than those listed above, or the symptoms described above persist please complete the form below. We will then contact you within 48 hours to follow up with you.

  • 4004-T4: Rev 1.0

    Reaction returns form

    Please complete the following:

    * Required field


    Product Information


    Reaction details

    Do you suffer from any of the following conditions? Please tick all that apply.


    Yes
    No

    Yes
    No





    I confirm that I have read and agreed to the Privacy Policy including as to how my personal data may be collected and used by the Natural Face Lift Company as set out in the Privacy Policy*

What our customers say

The Natural Face Lift Company is dedicated to developing affordable and convenient skin care solutions that deliver results in the comfort of your own home.
Take a look at what some of our customers say about our products.