Anti-Aging red and near infra-red light therapy

Delivery & Returns

Delivery Policy

UK orders over £60.00 - standard FREE Delivery

We deliver UK-wide and aim to get your order to you within 3-5 working days. However, our delivery services may take longer if you live in remote areas like the Scottish Highlands and Northern Ireland. We use Royal Mail tracked delivery service and we guarantee that we package each order carefully and all items are shipped in the best possible condition.

*COVID-19 Update - Delivery may take up to 10 days.

UK Orders under £60.00

£4.50 - 48 hour delivery.

Next Day Delivery £7.00

Next day delivery is available on orders before 3pm.

Europe DPD by road

Europe (excluding Iceland) - £15.00
Iceland - £31.00

USA and Australia

Delivery will take approximately 7 days.
Please note these products may be subject to import duty/tax. As the buyer you are responsible for paying this. We cannot answer how much this will be as prices vary from country to country.

Changed your mind? If for whatever reason you are not happy with your purchase, you have 30 days to return your item(s). If the item is new and unused, with all the original accessories, packaging and manufacturing seals intact, you will be eligible for a full refund. Please note that we are unable to refund any delivery or postage costs incurred.

All of our devices offer a 2 Year Warranty period as standard, which can be managed directly with our customer service team on hello@natural-facelift.com. Please ensure you register your device here to ensure you are covered.

Return & Refund Policy

Thanks for shopping at the Natural Face Lift Company. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Complete a returns form.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact us

If you have any questions on how to return your item to us, contact us hello@natural-facelift.com

What our customers say

The Natural Face Lift Company is dedicated to developing affordable and convenient skin care solutions that deliver results in the comfort of your own home.
Take a look at what some of our customers say about our products.

My skin is so hydrated

I’ve been using faceLITE for 6 weeks and I can already see a massive difference to my skin. As I’ve got a little older, I could really see my skin changing, it looked dry and tired, I didn’t even feel good when I put make up on. Since using faceLITE I can honestly say that it has completely changed my skin. It looks fresh, plumper and more hydrated and my makeup seems to sit so much better now my skin is so hydrated. I have never written a review for anything but faceLITE has made me feel so much more confident again.

Nicola, 32

My eyes looked firmer

Really enjoyed my first experience of the mask! I could see results pretty much instantly. My skin felt rejuvenated and the area around my eyes looked firmer. The next day my skin looked great and it seemed to have really calmed the breakout of spots on my chin, I can’t wait to use it again.

Del, 30

People are commenting on how well I look

I’ve been using faceLITE for over 4 weeks now and there is definitely something happening to my skin. I don’t look so tired or drained and other people are commenting on how well I look. I am using it in combination with some medik8 products and I think possibly this is one of the best skin care regimes I’ve ever had.

Pam, 60

Long lasting results

I was a regular spar and beauty treatment addict and had regular facials. Then I saw faceLITE and decided to give it a go, as it has good results, oh my god, I am converted. The results after a faceLITE last longer than a facial treatment and my skin is looking so much healthier and brighter.
I LOVE IT

Yvonne, 55

Its affordable, relaxing and most of all, it works.

I’m a smoker and have been for over 20 years, it’s taken its toll on my skin. A while back I went and had a visia skin analysis at a clinic, they said my skin age was 63!! I knew I needed to do something quickly! When I reviewed light therapy there were so many choices but one of my clinics had been trialling it and had great results so I gave it a go. Its affordable, relaxing and most of all, it works. Now I just need to give up smoking!

Hannah, 46

I suffer from seborrheic dermatitis

I’ve suffered from seborrheic dermatitis for about 15 years. Creams work, but temporarily, my wife found faceLITE for me and suggested we give it a bash. I think It bothers her more than me!! Anyway, it worked. Hence me leaving a review. I do about 2 treatments a week and it keeps it at bay, I don’t think I’ve ever gone so long without a red nose!!!