Anti-Aging red and near infra-red light therapy

Delivery & Returns

Delivery Policy

Delivery Policy

UK orders over £60.00 - standard FREE Delivery

We deliver UK-wide and aim to get your order to you within 3-5 working days. However, our delivery services may take longer if you live in remote areas like the Scottish Highlands and Northern Ireland. We use Royal Mail tracked delivery service and we guarantee that we package each order carefully and all items are shipped in the best possible condition.

UK Orders under £60.00

£4.50 - 48 hour delivery.

Next Day Delivery £7.00

Next day delivery is available on orders before 3pm.

Europe DPD by road

Europe (excluding Iceland) - £15.00
Iceland - £31.00

Changed your mind? If for whatever reason you are not happy with your purchase, you have 30 days to return your item(s). If the item is new and unused, with all the original accessories, packaging and manufacturing seals intact, you will be eligible for a full refund. Please note that we are unable to refund any delivery or postage costs incurred.

All of our devices offer a 2 Year Warranty period as standard, which can be managed directly with our customer service team on hello@natural-facelift.com. Please ensure you register your device here to ensure you are covered.

 
Returns Policy

Return & Refund Policy

Thanks for shopping at the Natural Face List Company. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

A returns form can be downloaded here.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact us

If you have any questions on how to return your item to us, contact us hello@natural-facelift.com

What our customers say

The Natural Face Lift Company is dedicated to developing affordable and convenient skin care solutions that deliver results in the comfort of your own home.
Take a look at what some of our customers say about our products.